Technician, Compliance Systems Management- Limited Term

Full-time

Honolulu, HI

Air Transportation

About the position

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our 'ohana and be a part of an exciting team of professionals dedicated to serving our kama'āina and introducing our islands to the world! Reporting to the Manager, Compliance Systems Management, the Compliance Systems Management Technician is responsible for the security and configuration control of aircraft loadable software parts. They are responsible for the creation, monitoring, and management of aircraft time controls and compliances within the maintenance tracking systems. They are responsible for the regulatory systems to ensure tracking, compliance, and reporting of FAA and OEM mandatory directives and bulletins. Also includes 787 unique items such as e-Enabling and Loadable Software Aircraft Parts Library. This position may be required to promptly respond after hours (24/7). Must be able to travel, work flexible hours, and work beyond regular hours, including weekends, holidays, and non-traditional hours.

Responsibilities

• Follows strict processes and controls to ensure the configuration control and security of aircraft Loadable Software Parts.
• Carry out the retrieval, the storage (library), and the distribution of aircraft Loadable Software Parts.
• Act as a Loadable Software Aircraft Parts Management Librarian (LSAPL).
• Support maintenance with the distribution of Loadable Software Parts and help investigate configuration or system errors.
• Researches and makes the necessary entries or updates to the maintenance tracking system (TRAX) related to software parts for aircraft configuration, effectivity, and applicability, using aircraft approved substantiating data.
• Review and update time-controlled components in the maintenance tracking system, assuring all OEM, CMM, and Maintenance Program requirements are upheld, such as Life Limited Parts (LLP) and Hard Time components (HT).
• Prepare, create, and review builds of incoming and outgoing major components, in accordance with last shop visits, into the maintenance tracking system (TRAX).
• Contribute to the continuous improvement of Receiving Inspection transaction in HA's M&E IT System.
• Accomplish in a timely manner the updating of time-controlled components and compliances in the maintenance tracking system (TRAX) in support of the Receiving Inspection process.
• Monitor, support, and correct errors in HA's M&E IT System for controls and compliances updated during the Receiving Inspection process.
• Coordinate and document the review of OEM/vendor SB's and SL's with Engineering to determine if applicable procedures should be implemented.
• Maintain an accurate log of ADs, SBs, AOTs, Operator Bulletins and Alerts - including tracking and recording final disposition for each.
• Monitor and report back to OEM the completion of OEM/vendor SB's and SL's.
• Administers the AD Coordination / Technical Review Group (TRG) meeting with key stakeholders to ensure regulatory compliance is maintained (monthly). Meeting subject includes but is not limited to airworthiness directives (AD), original equipment manufacturer (OEM) and vendor service bulletins (SB), service letters (SL), alert operators' transmissions (AOT) and notice of proposed rulemakings (NPRM) documents.
• Maintain minutes and accurate log of all dispositions from the TRG/AD meeting.
• Perform additional duties as required by the Manager - Compliance Systems Management.

Requirements

• Bachelor's degree, or 2-year certificate in a related field of study from an accredited University or Community College, or A&P license.
• Experience in the use of aircraft maintenance and specification documents.
• Basic knowledge of aircraft systems.
• Proficient in standard Microsoft Office software (Word, Excel, PPT, etc.).
• Able to possess an AOA badge.
• Good organizational and prioritization skills, and a demonstrated ability to act as an effective change agent.
• Good verbal and written communication skills and ability to summarize complex technical matters. Must be able to confidently and professionally represent Hawaiian to members of federal authorities and industry.
• This position is considered as an essential worker, required to work on-site to support Tech Ops and available for field assignments as required.

Nice-to-haves

• Previous aviation experience with FAR 121 and/or Part 145, or military equivalent.
• Familiarity with TRAX maintenance software.
• Experience with aircraft Loadable Software Parts and associated systems management.
• Experience with FAA and EASA AD regulatory compliance.
• Knowledge of Federal Aviation Regulations (Parts 25, 121, etc.).
• Familiarity with Airworthiness Directives and Manufacturer Service Bulletins.

Benefits

• Competitive base salary coupled with variable compensation opportunities.
• Expected pay range is $73,700- $96,600.