Technology Manager, Retail Banking

About the position

The Technology Manager provides thought leadership to deliver creative and efficient technical solutions. This role leads the development of strategic plans for products and/or initiatives. This role is also responsible for leading their resources to develop high level delivery plans based on a set of objectives (scope, delivery and technical approaches, risk, assumptions, staffing plans, other cost, and ongoing operational plans and cost). The Technology Manager also oversees client, customer, and vendor relations to ensure that service expectations are met or exceeded. Coaches and mentors employees.

Responsibilities

• Partner with corporate functional leaders to create and execute a technology strategy that will enhance overall business capabilities.
• Stay abreast of technology industry trends and best practices.
• Continuously transform the organization to increase efficiencies and reduce overall expense.
• Partner with innovation team to test and learn emerging technology and its viable applicability to enhance corporate business capabilities.
• Create, prioritize, plan, and execute portfolio/product roadmaps or initiatives through collaboration with Technology and appropriate business partners.
• Reduce time to market by utilizing Agile methodologies and/or applying appropriate methodologies, e.g. dev/sec/ops.
• Surface issues and risks; escalate for resolution.
• Provide insights on risks based on broad experience.
• Ensure employees deliver new technology solutions and capabilities in accordance with the roadmap and ensure that they meet established objectives and expectations of business partners and/or colleagues.
• Cultivate good system management disciplines including clearly defined and documented roles and responsibilities, documented phase processes and checkpoint and detailed planning for system deployment.
• Define and report metrics based on overall business objectives.
• Ensure compliance and control activities support technology and enterprise business objectives and are aligned with executive risk tolerances and expectations.
• Drive a continuous improvement and compliant culture through documented policies, procedures, and architecture.
• Manage and develop team cultivating a spirit of one team with shared goals and objectives.
• Select, motivate and retain high performing talent.
• Provide on-going feedback to maximize overall performance.

Requirements

• Bachelor's Degree from an accredited university in Computer Science, Engineering, Math, or other relevant technology degrees and/or experience or equivalent through a combination of education and/or technology experience or High School diploma or GED and 12 years of progressively responsible experience.
• 6 years of experience in technology and proficiency.
• 6 years of experience leading large, complex/critical technology projects.
• 3 years of experience influencing strategy for large organizations.
• 2 years of experience managing or influencing others to achieve desired results; direct team management preferred.

Nice-to-haves

• Experience with J2EE Tech Stack.
• AWS Certification - Solution Architect, preferred.
• Familiarity with Mainframe technology, Effort estimation, Capacity planning.

Benefits

• Health and welfare programs.
• Strong retirement benefits.
• Generous paid time off programs.
• Medical, dental, and vision benefits.
• 401(k) and pension.
• Income protection benefits such as life insurance, AD&D, and supplemental health programs.