Telephone Operator - Telecommunications

Hawaii Pacific Health • Honolulu, HI

427d

About The Position

The Telephone Operator position at Straub Medical Center involves providing high-quality telephone switchboard services and customer support to facilitate effective communication within the healthcare environment. The role is essential in ensuring that both internal and external customers receive accurate and timely assistance, contributing to the overall mission of delivering exceptional healthcare services in Hawai'i.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Strong customer service skills.

Nice To Haves

• One year of experience in telecommunications or related field.
• Experience using medical terminology.

Responsibilities

• Facilitate accurate telephone switchboard service for the hospital.
• Provide friendly customer service to both internal and external customers.
• Direct phone calls to appropriate departments and services.
• Assist with coordination of emergency responses according to established protocols.
• Maintain efficient communication services for employees and clients.

Benefits

• Flexible work schedule as a per diem employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 1-10 employees