Teller II or III

$37,440 - $44,720/Yr

Tri Counties Bank - Folsom, CA

posted 2 months ago

Full-time - Entry Level
Folsom, CA
101-250 employees
Credit Intermediation and Related Activities

About the position

The Teller II or III position at Tri Counties Bank is designed to provide exceptional customer service by executing account transactions, making referrals to banking partners, and maintaining proactive communication with account holders. This role is crucial in sustaining customer trust and satisfaction while managing cash funds and ensuring compliance with banking regulations.

Responsibilities

  • Handle customer service transactions, including receiving and disbursing funds, posting deposits, and withdrawing funds.
  • Provide information and assistance in researching customer problems and answer inquiries.
  • Probe for customer financial needs and recommend bank products and services.
  • Meet referral goals as assigned and provide prompt, efficient, and friendly service to customers.
  • Ensure cash and security procedures are followed, accounting for assigned cash.
  • Balance cash drawer and maintain it within limits.
  • Complete necessary documentation and data entry for transactions.
  • Process all deposit and loan transactions accurately and timely.
  • Make outbound calls to new and existing customers to maintain contact and satisfy servicing needs.
  • Maintain a current understanding of Bank policies and procedures in compliance with federal and state laws.

Requirements

  • High school diploma or GED required.
  • Effective selling and cross-selling skills.
  • Excellent written and verbal communication skills.
  • Ability to utilize personal computers and Windows-based programs.
  • Able to successfully complete Bank's product and sales training courses.

Nice-to-haves

  • Previous banking experience preferred, especially for Teller III level.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K plan
  • Employee Stock Ownership Plan (ESOP)
  • Paid holidays
  • Vacation time
  • Sick time
  • Incentive opportunities
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