Teller Supervisor - MVSB

$41,600 - $52,000/Yr

Meredith Village Savings Bank - Moultonborough, NH

Full-time - Mid Level

Moultonborough, NH

Credit Intermediation and Related Activities

About the position

The Teller Supervisor position at MVSB involves overseeing the teller line staff and ensuring high-quality customer service in a retail banking environment. The role requires strong leadership skills to coach and support the team while fostering customer relationships and promoting financial products and services. The successful candidate will be part of a recognized team, contributing to a positive workplace culture and community engagement.

Responsibilities

• Responsible for the overall supervision and accountability of the teller line staff and functions
• Performs and oversees a variety of duties to provide bank customers with quality service on a variety of transactions
• Develops customer relationships by determining customer needs and effectively communicating financial products and services to meet those needs
• Opens and closes the branch on a rotating basis
• Coaches, supports and motivates tellers to participate in referral and sales initiatives

Requirements

• Two to five years of retail banking experience
• Strong knowledge of general banking practices
• Proficient experience in computer desktop applications
• Strong verbal and written skills with excellent interpersonal skills
• Knowledgeable about bank products, services and regulatory requirements applicable to teller procedures
• Strong advocate of relationship selling and quality service
• Possess analytical and negotiation skills in order to resolve difficult customer and staff issues
• Ability to work Saturdays as needed, if applicable and travel between offices as required

Benefits

• Competitive salary
• Comprehensive benefit package including medical, dental, vision
• 401K with company match
• Pension plan
• Paid time off
• Tuition reimbursement
• Professional development opportunities