PNC - Greenville, SC

posted 2 months ago

Full-time - Entry Level
Greenville, SC
Credit Intermediation and Related Activities

About the position

As a Full Time Teller at PNC's Retail Branch, you will be responsible for delivering exceptional customer service, performing high volume banking transactions, and educating customers on new technology. This role focuses on developing strong customer relationships and identifying banking product referral opportunities to enhance customer financial wellbeing.

Responsibilities

  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
  • Process a variety of customer interactions and transactions accurately.
  • Educate customers on alternatives available for their financial interactions.
  • Identify banking opportunities during customer interactions and make appropriate referrals.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems.
  • Adhere to all policies and procedures, demonstrating sound judgment within established limits.
  • Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Requirements

  • Demonstrate appropriate knowledge, skills, and abilities for the role.
  • High school diploma, GED, or equivalent experience is preferred but not required.
  • No significant prior experience or product knowledge is necessary.

Nice-to-haves

  • Accountability
  • Banking
  • Client Loyalty
  • Customer Experience (CX)
  • Customer Service
  • Identifying Opportunities
  • Leveraging Technology
  • Proactive Sales

Benefits

  • Medical/prescription drug coverage with Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short and long-term disability protection
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance
  • Robust wellness program with financial incentives
  • Paid maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 8 occasional absence days each year
  • 15 to 25 vacation days each year depending on career level and years of service.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service