Hope Credit Union / Hope Enterprises - Memphis, TN

posted 19 days ago

Full-time - Entry Level
Memphis, TN
Credit Intermediation and Related Activities

About the position

The Teller is responsible for processing various financial transactions for members, including deposits, withdrawals, and payments. They ensure the accuracy of all transactions, maintain a balanced cash drawer, and provide excellent member service. Tellers also promote HOPE products and services to meet customer needs and support the bank's sales goals. They play a crucial role in maintaining customer satisfaction and trust. Confidentiality is involved, and sensitive situations may be handled. This position is in the HOPE branch network's various locations.

Responsibilities

  • Prepare and process teller transactions efficiently and effectively
  • Adhere to established cash handling and balancing procedures
  • Provide service excellence to all stakeholders
  • Achieve monthly growth and retention targets per individual Retail Work Plan
  • Adhere to all HOPE policies, procedures, and security protocols
  • Adhere to all regulatory compliance requirements
  • Perform general administrative duties such as attending meetings, report production, etc.
  • Perform other duties as assigned

Requirements

  • Highschool diploma or GED required
  • 2+ years of experience of cash handling and customer service experience
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