Temporary Account Clerk I

City of Merced (CA) • Merced, CA

278d

About The Position

Under supervision (Account Clerk I) or general supervision (Account Clerk II), perform a variety of account and statistical recordkeeping work in connection with the development, maintenance, and processing of City fiscal and statistical records; provide customer service for utility billings and business licenses; perform general office support assignments; and perform related work as required. This is the entry and first working level in the Account Clerk class series. Incumbents learn and perform a variety of basic account and statistical record keeping work. This class is distinguished from Account Clerk II in that incumbents perform a lesser scope of assignments which does not require the same level of knowledge of City fiscal record keeping systems and procedures. Many of the assignments are performed in a training and learning capacity with the expectation that an incumbent will increasingly perform the assignments on a more independent basis, as the requisite work background is acquired on-the-job. When an incumbent becomes familiar with City fiscal record keeping policies and procedures and demonstrates good sustained work performance, they may be promoted to the Account Clerk II level.

Requirements

• Equivalent to the completion of the twelfth grade.
• One year of work experience performing office support work. Experience in maintaining financial and statistical records and dealing with the public, is desirable.
• Possession of a valid California Driver License.

Responsibilities

• Perform a variety of accounting clerical duties involving financial record keeping and generating, collecting, processing and recording City revenue.
• Maintain a variety of financial and statistical records; process warrants, bills, payments and other documents involved with financial record keeping; and post information to expenditure records and assist with the maintenance of work and time records and subsidiary ledgers.
• Audit payment authorizations and match them with purchase orders and verify purchase orders.
• Receive and process business license applications and audit applications and renewals.
• Prepare, receive, and process deposits, bills and payments for utility services and set up automatic bank drafts for customer utility accounts.
• Monitor late payments, prepare notifications and collection letters, and initiate turn-offs for delinquent accounts and assist customers with restoring service in receiving payments and processing work orders.
• Assist with accounts receivables including responding to lien inquiries, processing liens for accounts, which are forwarded to collection agencies; run weekly and monthly invoices and send out.
• Accept and process payments for parking citations; track receipts and work with Department of Motor Vehicles (DMV) media; reconcile parking citation transactions; record and audit parking citations to ensure accuracy of citation amount; and process refunds and appeals and prepare monthly cite reports to obtain citation totals and reconcile monthly invoices.
• Perform data entry of account adjustments.
• Maintain inventory of fixed assets and issue materials from central stores.
• Assist with preparation of bid packets for purchasing.
• Receive monies for a variety of purposes and maintain records of receipts and balance cash received and prepare deposits.
• Assist in developing and preparing monthly, quarterly, and yearly financial and statistical reports.
• Assist with budget preparation and process adjustments.
• Operate computerized financial information systems and on-line computer systems used in the City and work with spreadsheets and word processing programs, as needed.
• Perform a variety of general office assistance assignments; place orders and requisitions for supplies and other related items for the department and distribute supplies and maintain filing room including stamping, filing, and auditing accounts payable files and deposits.
• Perform various mailroom duties; open, process, sort and post mail; process return mail and send out accordingly; process payments for utilities, business licenses, and other various accounts; and sort and deliver mail to other departments and process outgoing mail for other departments.
• Provide customer support by collecting payments, cashiering, and answering questions regarding the billing process, policies, payment systems, licenses and services and answer phones and receive customers at a public counter.
• Notify customers of returned checks and bank drafts and make appropriate updates in the system.

What This Job Offers

• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 251-500 employees