Kestra Medical Technologies - Cleveland, OH
posted 7 months ago
The Territory Manager at Kestra Medical Technologies, Inc. is a pivotal role responsible for securing new business and managing a designated sales area independently, often working remotely from the main offices. This position requires the individual to contact and consult with a variety of clients across different clinical settings, ensuring that the sales and ongoing support of Kestra's innovative cardiac medical devices are effectively managed. The Territory Manager is expected to consistently meet or exceed quarterly and annual sales targets, while also developing trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner. In addition to direct sales responsibilities, the Territory Manager provides essential training, ongoing product service, and support, as well as assistance in the reimbursement process. The role involves preparing quarterly Business Plans to present to Regional Sales Leadership, ensuring responsible use of budgeted expenses, and attending key exhibits and conventions as required. The Territory Manager will coordinate patient interactions with Clinical Advisors and the Customer Care team, providing timely feedback and information to internal stakeholders. This position requires managing the entire sales cycle from introduction to product delivery, building long-term partnerships through sales calls, and maintaining a positive client relationship while adhering to confidentiality protocols regarding patient information. The ideal candidate will possess a passion for the company and its mission, demonstrating a commitment to continuous improvement and the highest ethical standards. They will be expected to work collaboratively with team members across various geographies and functions, while also being results-oriented and innovative in their approach to customer service. Emotional intelligence is a critical skill for this role, particularly in high-pressure situations, as the Territory Manager will need to recognize and manage their own emotions while influencing others effectively.