About the position
Pearson VUE is hiring for a part-time Test Administrator to join our team in St. Louis, Missouri. This position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. The Test Administrator will comply with all testing procedures, check in testing candidates, verify identification, explain the exam process, proctor candidates while testing, troubleshoot technical issues, and complete light housekeeping duties such as vacuuming and sanitizing keyboards after each examination. The role requires flexibility in scheduling, with shifts available Monday through Saturday between 7 am and 6 pm, totaling 12-15 hours per week with the possibility of additional hours.
Responsibilities
- Comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Requirements
- High school diploma or equivalent is required
- Minimum of 1 year customer service experience is preferred
- Experience proctoring or invigilating exams is highly preferred
- Must be flexible in work hours and days
- Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)
- Must be able to sit for long periods of time and also escort candidates to and from testing room
- Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation
- Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance
Benefits
- Starting pay is $17.75 per hour
- Eligible for accrued paid sick time
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