TikTok Shop - App Store Manager, Commerce Partnerships - Seattle

Tiktok • Seattle, WA

464d • $96,000 - $151,111

About The Position

The App Store Manager will join TikTok's Partner Product team within the Global Ecommerce business, focusing on managing the app ecosystem of technology partners that integrate with TikTok's open APIs. This role is crucial for driving growth for merchants on TikTok Shop by identifying, building, and managing a category of apps and ISV technology partners. The App Store Manager will collaborate with various internal stakeholders to deliver technologies and solutions to merchants, enhancing their efficiency and engagement with TikTok's platform.

Requirements

• A minimum of 4 years' experience building product partnerships in a fast-paced client-facing environment.
• A minimum of 2 years' experience owning and scaling ecommerce programs with knowledge in categories such as OMS/ PIM/ DAM/ WMS/ Merchandising/ Marketing/ Finance/ Cross-Boarder selling/ Finance.
• Familiar with the broader ISV ecosystem of commerce partners that connect merchants to DTC commerce platforms and marketplaces.
• Experience of collaborating with a range of business units and stakeholders, across product, sales/ operations, marketing, and engineering.
• Quantitative/ analytical experience.
• Strong verbal and written communication skills, comfortable drafting documents internally and externally.

Nice To Haves

• Understands product integrations, API's and the development and execution of strategic roadmaps.
• Ability to work effectively in a global and fast-paced environment.
• Creative problem solver and critical thinking skills with a bias towards action and being a doer.
• Experience in navigating and negotiating contracts with enterprise organisations.
• Experience executing incentive and referral programs that drive shared objectives.

Responsibilities

• Build programs that increase supply of apps that drive merchant efficiency through leveraging partner capabilities.
• Lead the entire App lifecycle process for a given category from identification of new opportunities to working with Product Managers and Product Operations to design solutions and unlock APIs.
• Support with App Store operations and strategy including definition and tracking of KPIs, dashboards and OKRs.
• Work with cross-functional teams to pair merchants from Apps with Account Managers to drive growth on TikTok Shop.
• Operate as the quarterback to support GTM efforts for partner enablement of tier 1 and 2 partners and App management and improvement for a given App category or module.
• Manage marketing/ GTM to ensure partners and merchants adopt our technologies.
• Work with Product Managers and Product Operations to ensure high quality apps.
• Build deep relationships with founders, developers, and partners in the ecosystem.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents.
• Health Savings Account (HSA) with a company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym and cellphone service reimbursements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: No Education Listed