Transportation Supervisor/Dispatcher

Full-time - Mid Level

Ayer, MA

About the position

The primary purpose of the Transportation Supervisor at Epic Enterprises, Inc. is to oversee the administration of daily outbound shipments to customers and other distribution centers within the organization. This role is crucial in ensuring a safe and secure working environment while operating in a profitable manner. The Transportation Supervisor will be responsible for the safe and efficient operation of the EPIC fleet, which includes proper maintenance, scheduling, and dispatching of vehicles and drivers. Compliance with all state departments of transportation (DOT) and company regulations is paramount in this position. In addition to overseeing the daily work and safety of transportation associates, the Transportation Supervisor will ensure adherence to standard operating procedures, Food Safety Standards, and preferred work methods. This includes monitoring compliance with local, state, and federal regulatory agencies such as DOT and OSHA, and ensuring that electronic logs are kept current and accurate. The role also involves preparing work schedules, managing the EZ pass account, and coordinating necessary repairs with the appropriate departments. The Transportation Supervisor will participate in the Fleet Capital Planning process and be responsible for fleet DOT compliance and registrations. They will manage EPIC's fuel management, including purchasing fuel and maintaining the fuel key system, while also finding viable freight lanes to keep trucks running efficiently. Conducting driver assessments, managing the transportation budget, and processing weekly/monthly DOT mileage reports are also key responsibilities. The supervisor will review delivery functions and productivity reporting, suggesting efficiency ideas and cost reduction measures as needed. Furthermore, the Transportation Supervisor will interpret, train, and enforce company policies and protocols, work with Human Resources to maintain driver qualification files, and communicate with the warehouse team to resolve customer or delivery issues. They will collaborate with the safety manager to conduct training, safety inspections, and accident investigations, and will be involved in staff management functions such as selection, development, and performance reviews. Other duties may be assigned as necessary.

Responsibilities

• Oversee the safe and efficient operation of the EPIC fleet including proper maintenance and the scheduling and dispatching of vehicles and drivers.
• Ensure compliance with all state departments of transportation (DOT) and company regulations.
• Dispatch drivers/Outside carriers on outbound trips.
• Supervise the daily work and safety of transportation associates, ensuring adherence to standard operating procedures, Food Safety Standards, and preferred work methods.
• Ensure transportation associates comply with local, state, and federal regulatory agencies (i.e., DOT, OSHA, etc.) and maintain accurate electronic logs.
• Prepare work schedules including extra workdays and shifts as needed.
• Ensure pre and post trip reports are completed, and any repairs are logged and properly addressed.
• Manage EZ pass account and yard jockey duties to ensure proper trailer storage & traffic flow.
• Coordinate required repairs with proper departments as necessary.
• Participate in Fleet Capital Planning process and manage fleet DOT compliance and registrations.
• Manage EPIC's fuel management including purchasing fuel and maintenance of fuel key system.
• Find viable freight lanes to keep trucks running efficiently.
• Conduct driver assessments, including new hires, ride along, and route observations.
• Manage transportation budget and purchase orders, and be responsible for freight cost management.
• Process weekly/monthly DOT mileage reports and review delivery functions and productivity reporting.
• Interpret, train, and enforce company policies, protocols, and procedures including food safety, DOT, & FMCSA record keeping.
• Work with Human Resources to ensure proper maintenance of driver qualification files.
• Communicate with warehouse team to resolve customer or delivery issues.
• Collaborate with safety manager to conduct training, safety inspections, and accident investigations.
• Perform management functions of staff selection, development, discipline, performance reviews, compensation and/or terminations.

Requirements

• High school diploma or equivalent.
• Previous experience and/or formal training or education in transportation, preferably in the food/beverage industry.
• Possesses a Class A CDL driver's license.
• Good working knowledge of government regulations pertaining to transportation.
• Strong leadership skills and ability to supervise the work of others.
• Good communication skills, both verbal and written.
• Proficient in Microsoft Excel and good computer skills.
• Analytical ability to handle administrative duties and mental alertness for accurate work completion.

Nice-to-haves

• Experience in the food/beverage industry is preferred.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Referral program