Unclassified - Cape Girardeau, MO

posted 5 months ago

Full-time - Entry Level
Cape Girardeau, MO

About the position

The Unit Secretary at Mercy Hospital Southeast plays a crucial role in supporting clinical and business services within the healthcare environment. This position involves a variety of clerical and administrative tasks that are essential for maintaining efficient operations in the hospital. The Unit Secretary is responsible for the transcription of medical orders, ensuring that patient records are accurate and up-to-date, and facilitating the admission process for patients entering inpatient status. Additionally, this role includes entering patient billing information, processing orders, and performing data entry tasks, as well as conducting quality audits to maintain high standards of care and documentation. Effective communication is a key component of this position. The Unit Secretary serves as a vital liaison between patients, visitors, families, nurses, and physicians, ensuring that information is conveyed promptly and accurately. This includes managing communication systems to support seamless interactions and addressing any inquiries or concerns that may arise. The role may also involve performing related duties as assigned, contributing to the overall efficiency and effectiveness of the healthcare team. Candidates for this position should possess a high school diploma or equivalent, and while prior clerical, secretarial, or healthcare experience is preferred, it is not mandatory. The role requires meeting specific mental and physical demands, including the ability to push, pull, and grip up to 50 lbs, as well as kneeling, crouching, and crawling minimally. The Unit Secretary will utilize various equipment, including computers, copiers, printers, and fax machines, to perform their duties effectively.

Responsibilities

  • Perform clerical and support duties related to clinical and business services.
  • Transcribe medical orders accurately.
  • Maintain accurate patient records and documentation.
  • Facilitate the admission of patients into inpatient status.
  • Enter patient billing information and process orders.
  • Conduct data entry and quality audits.
  • Support communication systems for patient, nurse, and physician interactions.
  • Serve as a liaison to convey information between patients, visitors, and families.
  • Perform related duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Ability to meet unit-specific physical demands.
  • Willingness to work differing schedules, shifts, and days as required by patient care needs.
  • Preferred experience in clerical, secretarial, or healthcare settings.

Nice-to-haves

  • Clerical experience in a healthcare environment.
  • Secretarial experience.

Benefits

  • Comprehensive health coverage from day one.
  • Vision and dental coverage.
  • Paid time off (PTO).
  • Tuition reimbursement.
  • Employer-matched retirement funds.
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