Spaulding Rehabilitation Hospital - Sandwich, MA

posted 4 days ago

Full-time - Entry Level
Sandwich, MA
Hospitals

About the position

The Unit Secretary position is a per diem role responsible for performing receptionist duties and various clerical tasks within designated patient care units. This includes managing the transcription of physician orders, maintaining medical records, and coordinating patient transportation. The role requires effective communication and organizational skills to ensure a clean and welcoming work environment while supporting the healthcare team and enhancing patient care.

Responsibilities

  • Perform receptionist duties and clerical tasks in patient care units.
  • Attend to the transcription of physician orders and maintain medical records.
  • Document and arrange transportation for patients leaving the facility.
  • Inventory and order unit supplies to meet patient demand.
  • Assemble and mail patient care referrals per established guidelines.
  • Complete order entry accurately according to hospital policy.
  • Conduct record-keeping activities per established objectives.
  • Answer and triage calls, fax, and copy to ensure timely information flow.
  • Monitor the call light system and notify healthcare team members for patient support.
  • Coordinate unit secretary assignments to meet unit demands.
  • Provide mentoring and teaching for new unit secretaries.
  • Complete quality improvement activities to support quality goals.
  • Participate in additional department or organizational activities as needed.

Requirements

  • High School Diploma or equivalent required.
  • Two years of healthcare experience and/or training preferred.
  • Effective verbal, electronic, and written communication skills in English.
  • Computer proficiency required, with Microsoft Office applications preferred.

Nice-to-haves

  • Highly developed communication and interpersonal skills with diverse populations.
  • Ability to work independently and as part of a team.
  • Anticipates challenges and develops strategies to address them.
  • High level of service delivery and initiative in prioritizing work.
  • Attention to detail.

Benefits

  • Flexible scheduling options for per diem employees.
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