Unit Secretary PICU

Akron Children's Hospital - Akron, OH

Part-time

Akron, OH

Hospitals

About the position

The Unit Secretary in the Pediatric Intensive Care Unit (PICU) at Akron Children's Hospital plays a crucial role in supporting nursing personnel by assisting in the planning, organizing, implementing, and evaluating activities within the nursing station. This position involves performing various clerical and receptionist duties, ensuring that the physical environment of the area is maintained to a high standard. The Unit Secretary will work part-time, totaling 24 hours per week, with variable shifts that primarily include evenings during the week and morning shifts on weekends. The schedule includes every other weekend and holiday rotation, making flexibility essential for this role. In this position, the Unit Secretary will be responsible for record organization and transcription of orders, which includes completing necessary forms and requisitions. They will compile, prepare, copy, and maintain various records at the nursing station, including the assembly of patient charts. The role requires effective communication and interaction with various departments within the hospital and outside agencies to ensure the coordination of services and care for patients and their families. Additionally, the Unit Secretary will maintain the physical environment of the nursing station, order office supplies, and enter help desk tickets for information systems and maintenance needs. Responding to and prioritizing inquiries from patients and families in a professional manner is a key responsibility, as is coordinating interpreter services when necessary. Staff may also be temporarily assigned to different areas throughout Akron Children's Hospital based on patient needs, requiring similar knowledge and skills. Other duties may be assigned as required, making adaptability and a willingness to assist in various capacities important traits for this role.

Responsibilities

• Performs record organization and transcription of orders by completing necessary forms and requisitions.
• Complies, prepares, copies and maintains various records at the nursing station including assembling of charts.
• Assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station.
• Performs clerical and receptionist duties using multiple phone and computer applications, interacting with departments and outside agencies to ensure coordination of services/care.
• Maintains the physical environment of the area.
• Orders office supplies, replacement supplies for equipment, informational materials, and enters help desk tickets for IS and/or maintenance.
• Responds to and prioritizes patient and family inquiries in a professional manner, coordinating interpreter services as needed.
• May be temporarily assigned to an area throughout Akron Children's Hospital enterprise based on patient needs requiring similar knowledge and skill.
• Other duties as required.

Requirements

• High School diploma or equivalent is required.
• Certification: Heartsaver AED required within 90 days of employment.
• Ability to prioritize and multi-task utilizing sound judgement.
• Good communication, interpersonal, and organizational skills are essential.
• Experience working with all levels within an organization is preferred.
• Experience in healthcare is preferred; knowledge of medical terminology is preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.