Unit Secretary

Corewell Health - Farmington Hills, MI

Full-time - Entry Level

Farmington Hills, MI

Hospitals

About the position

The Unit Secretary at Corewell Health plays a crucial role in coordinating the non-clinical aspects of patient care by managing communication and clerical tasks essential to the functioning of the unit. This position involves acting as a receptionist, liaising between departments, and ensuring excellent customer service while maintaining high standards of personal appearance and confidentiality.

Responsibilities

• Perform unit clerical functions.
• Act as a receptionist.
• Serve as an intradepartmental and interdepartmental liaison.
• Order and stock office supplies.
• Coordinate repair of office and unit equipment.
• Demonstrate Corewell Health customer service standards and behaviors.
• Reinforce hospital service recovery program and identify customer service recovery opportunities.
• Convey information completely and timely.
• Interact effectively with others.

Requirements

• High School Diploma or equivalent.
• 1 year of relevant experience in clerical and/or customer service roles.

Nice-to-haves

• Specialized Unit Secretary/Health Unit Coordinator training.

Benefits

• Health insurance
• Pet insurance
• On-demand pay program powered by Payactiv
• Discounts directory for various services
• Optional identity theft protection
• Home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings