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Wal-Mart - Bentonville, AR

posted about 1 month ago

Full-time - Director
Bentonville, AR
General Merchandise Retailers

About the position

The Director, Learning and Development (Digital Learning) supports the digital learning across the enterprise. You'll be responsible for representing the business, working with business stakeholders, setting the strategy for learning platforms, how associates interact with digital learning, digital badging, and emerging learning technology (e.g., VR).

Responsibilities

  • Develop training strategies by evaluating business needs, serving as a learning expert, assessing training impacts, testing approaches, providing guidance on methods and processes, managing key partner relationships, and incorporating feedback into future plans.
  • Oversee the development of training materials by providing solutions for implementation issues, ensuring content formatting, driving brand consistency, determining media formats and delivery options, and cross-training team members.
  • Manage training projects by overseeing capacity planning, creating business documents, acting as a content development expert, recommending digital training assets, addressing project changes, and updating executive leadership.
  • Oversee associate development by mentoring team members, assigning tasks, and reviewing recommended solutions.
  • Direct the development of training programs by researching learner needs, creating blended learning options, evaluating current solutions, adapting course content, recommending process standards, influencing leadership, and ensuring alignment with business infrastructure.
  • Provide overall direction by analyzing business objectives, developing and implementing strategies, analyzing costs, determining resource requirements, evaluating processes, measuring outcomes, identifying improvements, promoting a customer environment, and sponsoring continuous learning.
  • Develop strategies to attract and maintain a skilled workforce by diagnosing capability gaps, recruiting and developing talent, supporting mentorship, and leveraging existing talent.
  • Cultivate an environment of integrity by integrating company standards into all programs, developing consequences for violations, and supporting the Open Door Policy.
  • Develop and leverage partnerships to maximize business goals by leading community outreach initiatives, engaging stakeholders, and supporting associate efforts.

Requirements

  • Bachelor's degree in Business, Human Resources, Communications, Education, or related field.
  • 5 years' experience in adult learning, training content development, or related area OR 7 years' experience in adult learning, training content development, or related area.

Nice-to-haves

  • Leading a cross-functional team.
  • Project Management.
  • Supervisory experience.
  • Masters: Human Resources.
  • Masters: Learning and Development.
  • Project Management - Project Management Professional - Certification.
  • Six Sigma - Certification.

Benefits

  • Health benefits including medical, vision and dental coverage.
  • Financial benefits including 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting.
  • Short-term and long-term disability.
  • Education assistance with college degrees.
  • Company discounts.
  • Military service pay.
  • Adoption expense reimbursement.
  • Live Better U education benefit program.
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