Sam's Club - Milwaukee, WI

posted 2 months ago

Full-time - Entry Level
Milwaukee, WI
Merchant Wholesalers, Durable Goods

About the position

As a Tire and Battery Center Services Lead, you will oversee the team in the Tire and Battery Center, ensuring high-quality member service and operational excellence. This role involves supervising hourly associates, maintaining safety and compliance standards, and driving business results through effective team leadership and expertise in tire and battery services.

Responsibilities

  • Supervise the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club.
  • Communicate the goals of the department, set guidelines and expectations for tire and battery service, and execute company programs.
  • Maintain in-depth knowledge of safety and compliance protocols, tire and battery service standards, and equipment operations.
  • Train the team on new products and technologies, ensuring they are equipped to perform their jobs effectively.
  • Leverage digital tools to drive sales and improve the service experience.
  • Maintain a clean and safe work area, ensuring operational excellence and member satisfaction.
  • Order equipment, tools, and supplies as needed while managing expenses and inventory.
  • Monitor associates' training progress and encourage career growth.
  • Collaborate with managers and co-workers to develop and implement processes that meet business needs.
  • Promote compliance with company policies and ethical standards.

Requirements

  • 6 months supervisory experience or 6 months experience in the automotive industry.
  • Must be 18 years of age or older.

Nice-to-haves

  • Supervisory experience
  • Tire Industry Certification - Certificate

Benefits

  • Health benefits including medical, vision, and dental coverage
  • 401(k) and stock purchase options
  • Company-paid life insurance
  • Paid time off including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program covering tuition, books, and fees for various educational programs
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