User Experience Researcher

Full-time - Mid Level

Cary, NC

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

Epic Games is searching for a User Experience (UX) Researcher to work directly with cross-functional teams to plan, execute, evaluate, and share insights from user testing using a variety of methods. You'll be instrumental in helping us shape the look and feel of both our game and non-game products, and in increasing the quality and overall user experience for all Epic Games products.

Responsibilities

• Plan and conduct qualitative and quantitative user research tests for all Epic Games products
• Own the research process from screening participants to defining test plans, analyzing the data, and writing reports
• Choose and define appropriate metrics that reflect the quality of user experience as well as the impact of design changes
• Effectively communicate methodologies and results, focusing on actionable recommendations
• Moderation of various types of consumer tests, including usability and general playtests
• Ability to generate new methodologies that will pertain to each product's unique gameplay and sensibility
• Explore new tools and process improvements to constantly improve how the User Experience team functions and delivers value

Requirements

• 3+ years of experience with UX Research or similar research experience (i.e. a relevant user research skills in gaming or relevant postgraduate research)
• A degree in Human Factors, Human Computer Interaction, Cognitive Psychology, Cognitive Science, or related field
• A passion for games and games user experience
• In-depth knowledge of user experience and user research methodology and theory
• Exceptional analytical skills with the ability to take a variety of primary and secondary source materials such as analytics, survey results, user behavior, eye tracking data, and best practices to craft actionable and unbiased recommendations
• Excellent presentation skills
• Curious and creative; enjoy complex issues and problem solving
• Demonstrated experience planning and selecting the optimal research method for a given project
• Thrives in a collaborative work environment
• Strong interpersonal skills, ability to quickly build rapport, and establish credibility

Benefits

• 100% of the premiums for both you and your dependents for Medical, Dental, and Vision HRA
• Long Term Disability and Life Insurance
• 401k with competitive match
• Robust mental well-being program through Modern Health, providing free therapy and coaching for employees & dependents
• Company-wide paid breaks and events throughout the year
• Unlimited PTO and sick time
• Paid sabbatical for individuals recognized for 7 years of employment