UX Designer

Comcast • Philadelphia, PA

425d

About The Position

The UX Designer role at Comcast focuses on creating innovative and user-centered digital experiences for Xfinity customers. This position is part of the Digital Experience Design team, which combines creativity and technology to develop omnichannel services and applications. The designer will work collaboratively with various business teams to ensure that user experience aligns with business goals, advocating for the customer while delivering effective design solutions.

Requirements

• Bachelor's Degree in a relevant field
• 2-5 years of relevant work experience
• Strong skills in User Experience (UX) Research and Testing
• Ability to work collaboratively in a team environment
• Experience in creating user-centered design solutions

Nice To Haves

• Experience with digital tools and technologies
• Familiarity with agile methodologies
• Strong presentation and communication skills

Responsibilities

• Responsible for designing, developing & producing holistic digital experiences
• Advocate for the user while working closely with product managers to strategically solve complex problems
• Create flows, sketches, wireframes, prototypes, and other design artifacts to define and communicate end-to-end user experiences
• Drive user-centric, iterative, and collaborative design process revolving around rapid prototyping, user research, continuous improvement & deployment
• Contribute to coherent visual and interaction designs across flows and channels
• Work with UX research to plan user testing sessions and translate research findings into future design deliverables
• Conduct stakeholder interviews, analyze customer feedback, usability and research user behavior to enhance existing products
• Collaborate with the product team to evaluate and prioritize features balancing business and end user needs
• Participate in design workshops to drive discovery and better understand the user's needs
• Confidently present UX/UI designs to stakeholders, users, and development teams in formal and informal settings
• Exercise independent judgment and discretion in matters of significance
• Maintain regular, consistent and punctual attendance, with the ability to work nights, weekends, and overtime as necessary.

Benefits

• Comprehensive health insurance
• 401k retirement plan
• Paid time off and holidays
• Employee discounts on Comcast services
• Professional development opportunities
• Bonus eligibility for non-sales positions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Broadcasting and Content Providers
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees