Vice President Ag Lending Retail Operations Ohio Job Details | Farm Credit Mid-America

Full-time - Senior

Hybrid - Springfield, OH

Credit Intermediation and Related Activities

About the position

The Vice President Retail Operations is primarily responsible for providing strategic leadership and direction for the Association's Retail Operations Team. Leads and coaches the Directors of Retail Operations to deliver exceptional customer experience, supports the sales delivery and financial services function in conformance with the Association business plan while maintaining the appropriate risk profile balance for the assigned retail areas.

Responsibilities

• Provides strategic leadership for the Association business plan specific to the Retail Operations Team by delivering desired results measured by sales numbers, credit quality, credit administration, loan servicing, and overall financial results.
• Collaborates and communicates with peers on strategic direction in agricultural lending to ensure the success of Agriculture retail by defining team operating standards, forming policy and monitoring adherence to essential procedures.
• Leads by modeling our organizational values, inspiring a shared vision, challenging the process, encouraging and enabling others to act.
• Adjusts and executes business plans, budgets, and priorities contributing to the development of functional or departmental strategies in order to meet Association objectives.
• Aligns team performance and individual goals with association goals of sales production, loan quality, customer selection and financial results.
• Applies acquired expertise to analyze and solve problems without clear precedent, coordinates with cross-functional leaders and participates in association strategy and projects to make recommendations for the Association.
• Possesses and maintains technical expertise, business and industry knowledge, and process development capabilities for the assigned team.
• Grants authorities, sets standards, evaluates performance, corrects deficiencies, coaches and develops skills, effective and efficient review of credit analysis, regulatory compliance and procedural compliance.
• Develops processes and programs that promote and enhance the customer experience.
• Exercises management authority in performance reviews, compensation decisions, recruitment, discipline, and other employment decisions developing skills, coaching, and retention.

Requirements

• Bachelor's Degree in business, agriculture or related field.
• At least four years of experience in sales, credit, and proven leadership experience.

Benefits

• Competitive total rewards package
• Award winning 401(k) Plan
• Health and Financial wellness benefits