Vice President, Middle Office Manager II

BNY Mellon - Pittsburgh, PA

Full-time - Senior

Pittsburgh, PA

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Vice President, Middle Office Manager II at BNY Mellon is a senior-level role responsible for overseeing multiple teams within the Middle Office. This position involves managing the performance of staff, ensuring effective transaction research and analysis for complex clients, and driving process improvements. The role is hybrid, based in Pittsburgh, and emphasizes client engagement and operational excellence.

Responsibilities

• Provides oversight for multiple teams of Middle Office staff responsible for researching and analyzing transactions on behalf of assigned clients.
• Responsible for oversight of processing, trend analysis, client engagement, TPG review (SLA), process improvement, and incident management.
• Manages day-to-day work of multiple Middle Office teams responsible for researching and analyzing transactions for complex clients.
• Manages the performance of assigned staff and sets team priorities.
• Makes decisions on how to implement new clients in more complex situations.

Requirements

• Bachelor's degree or equivalent combination of education and experience is required.
• 5+ years of total experience in financial services is preferred.
• Prior management experience is preferred.

Benefits

• Highly competitive compensation
• Generous paid leaves including paid volunteer time
• Access to flexible global resources and tools for personal and professional development
• Wellbeing programs focused on health and resilience