Vice President, Perform COE

Full-time - Senior

Bangalore, IN

Credit Intermediation and Related Activities

About the position

The individual will be responsible in developing fit-for-purpose future strategy and roadmap for the Workforce Management team and a centralised capability by working closely with Operations, Technology and Functions (Support) teams of the organisation. This role involves leading a global team to drive strategy and execution of productivity upliftment programs across various businesses and geographies, building benefit tracking mechanisms, and working closely with leadership teams to implement capabilities of the centralised teams. The candidate will need to build effective networks within strategic program leadership, business leads, and external stakeholders to drive maximum value from engagements. They will also need to bring inside-out and outside-in perspectives to propose coherent plans of action, influence business decision-making, and adapt to changing conditions impacting goals. The role requires conducting strategy workshops with senior leadership and possessing outstanding analytical and conceptual skills, stakeholder orientation, mental agility, and an outcome-driven approach.

Responsibilities

• Lead a global team to drive strategy and execution of productivity upliftment programs across various businesses and geographies.
• Build benefit tracking mechanism to effectively track impact of the proposed measures.
• Work closely with Leadership teams to drive shared business goals and implement the capabilities of the centralised teams.
• Build effective network within strategic program leadership, business leads and external stakeholders to drive maximum value from engagements.
• Bring inside-out and outside-in perspective and propose development of coherent plans of action jointly with stakeholders.
• Influence business in effective decision making, adapt to changing conditions that impact goals by enabling businesses to solve problems, improve business performance, create value, and maximize ROI/RoTE.
• Conduct strategy workshops with senior leadership.
• Challenge business assumptions and goals constructively; ask questions that lead to deeper understanding of the problem statement.
• Provide strategic thinking and thought leadership to logically structure and process data into meaningful and actionable recommendations.

Requirements

• 15+ years of relevant experience in strategy consulting / GBS advisory / workforce management / transformation.
• Experience of running and managing large scale transformation initiatives.
• Experience in managing large scale transformation engagements at a global scale.
• Experience/Comfortable with managing a large global team with the capability to drive, motivate and lead senior managers towards a common outcome.
• Excellent communication, presentation and documentation skills.
• Ability to work collaboratively in a team and create an inclusive environment with people at all levels of an organization.
• Stakeholder management skills and project management skills.
• Strong problem-solving skills and ability to proactively identify opportunities and drive results.
• Experience of working in a cross functional remote global team.

Nice-to-haves

• Banking / Global Business Services domain knowledge is good to have but not a necessity.
• A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment.
• Flexible and creative: ability to propose innovative ideas, build empathy within the firm and win the trust of the clients.

Benefits

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies.