About the position
The VMWare Resident Engineer will play a critical role in providing expert assistance, recommendations, and support for the design, configuration, installation, deployment, administration, and troubleshooting of VMware products and services. This position is essential for managing virtual digital workstations for an organization that supports over 15,000 users across two domains. The engineer will be responsible for both persistent and non-persistent machines, as well as the rollout of thin client devices. Key technologies involved in this role include VMware Horizon View, User Environment Manager (UEM), Workspace One, ThinApp, and App Volumes. In this role, the Resident Engineer will also provide operational support for all Windows system administration within the End-user Computing (EUC) space, which encompasses both Windows Server and Windows Desktop Operating systems. The engineer will be tasked with deploying and maintaining secure desktop images within the VMware virtual desktop infrastructure, ensuring compliance with organizational policies and industry standards. Additionally, the engineer will centrally store, manage, and maintain user preferences and data, as well as manage VMware AppVolumes managers, databases, App Stacks, and writable volumes. The selected individual will be expected to work independently with minimal supervision or as part of a collaborative team. A strong knowledge of MS Windows desktop operating systems, including Windows 10, Windows 11, and MS Server versions 2012, 2012 R2, and 2019 or higher, is essential. Familiarity with MS database server SQL Server versions 2008 R2, 2012, 2012 R2, and 2014 or higher is also required. A current VMware Certification, preferably a VCP6-DTM, VCP7-DTM, VCAP6-DTM, or VCAP7-DTM, is highly desirable. The role demands a strong background in Desktop Virtualization technologies, including VMware vSphere, VMware Horizon, Citrix, and Microsoft RDS.
Responsibilities
- Provide assistance and expertise for the design, configuration, installation, deployment, administration, and troubleshooting of VMware products and services.
- Support over 15,000 users across two domains with virtual digital workstations.
- Deploy and maintain secure desktop images in the VMware virtual desktop infrastructure according to policies and industry standards.
- Centrally store, manage, and maintain user preferences and data.
- Manage and maintain VMware AppVolumes managers, databases, App Stacks, and writable volumes.
- Work independently with minimal supervision or as part of a team.
- Provide operational support for all Windows system administration within the End-user Computing (EUC) space.
Requirements
- A minimum of eight (8) to twelve (12) years of relevant experience.
- Pass a client mandated clearance process including drug screening, criminal history check, and credit check.
- Must have lived in the United States for the past 5 years.
- Cannot have more than 6 months travel outside the United States within the last five years (military service excluded).
- Strong knowledge of MS Windows desktop operating systems including Windows 10, Windows 11, and MS Server 2012, 2012 R2, 2019 or higher.
- Knowledge of MS database server SQL Server 2008 R2, 2012, 2012 R2, 2014 or higher.
- A current VMware Certification (preferably a VCP6-DTM or VCP7-DTM or VCAP6-DTM or VCAP7-DTM).
- Strong background in Desktop Virtualization: VMware vSphere, VMware Horizon, Citrix; Microsoft RDS.
