Synchrony - Dallas, TX

posted 3 months ago

Full-time - Senior
Remote - Dallas, TX
Credit Intermediation and Related Activities

About the position

The VP, CTO Governance Leader will play a pivotal role in driving the priorities for safety and soundness across the CTO organization. This position is responsible for ensuring that the CTO organization is well-prepared for both internal and external examinations, leading the execution of these exams, and driving the identification and remediation of risks while strengthening the risk and control framework. The role requires close collaboration across all three lines of defense, ensuring that governance and risk management activities are effectively integrated into the CTO's operations. In this leadership role, the VP will manage and coordinate all exams and tasks, prioritizing them based on a risk-based approach. They will lead the team responsible for conducting OCC and FRB exams, internal audits, and other assessments, including penetration tests. A key aspect of this role is the ability to communicate technical challenges and solutions to non-technical leaders, accurately describing risks to the business to ensure appropriate prioritization. The VP will also be responsible for liaising with the Information Security team on risk management and overseeing the PCI evidence delivery within the CTO space. The VP will drive proactive actions in evaluating the control environment, identifying risks, and automating assessments of the control environment. They will communicate overall issues remediation work within the CTO environment and act as a liaison for the Tech and Ops Issues Management team, ensuring timely remediation of issues. Additionally, the VP will facilitate the creation or renewal of policies, standards, and procedures, ensuring that the CTO meets the appropriate requirements as outlined in the PRC framework and FFIEC guidance. As the Product Owner for the CTO Governance board, the VP will participate in Agile ceremonies and drive PI Planning for the governance area. Strong communication and influencing skills are essential, as the VP will need to facilitate challenging conversations with senior leadership. This is a hands-on role that requires involvement in exam and audit details, driving the team to deliver results within expected timeframes. The VP will also create and update dashboards to communicate status and drive productivity in governance and risk management activities, advocating for good risk practices across the organization.

Responsibilities

  • Lead the risk and governance activities for the CTO organization.
  • Manage and coordinate all exams/tasks using a risk-based approach.
  • Drive risk management for the CTO organization.
  • Lead OCC and FRB exams, Internal Audits, 2LOD exams, and Pen tests.
  • Explain technical challenges and solutions to non-technical leaders and describe risks to the business.
  • Challenge evaluations of true risk to the business.
  • Listen and interpret levels of risk to guide appropriate next steps for the organization.
  • Liaise with the Information Security team on risk management.
  • Oversee the team responsible for PCI evidence delivery in the CTO space.
  • Drive proactive actions in evaluating the control environment and identifying risks.
  • Automate assessments of the control environment.
  • Communicate overall issues remediation work in the CTO environment.
  • Liaise with the Tech and Ops Issues Management team for timely issues remediation.
  • Participate in continuous improvements in issues management.
  • Manage the Audit Readiness program and ensure compliance with requirements.
  • Facilitate the creation or renewal of Policies, Standards, and Procedures.
  • Collaborate across technology on issues remediation and Sox compliance.
  • Act as Product Owner for the CTO Governance board and participate in Agile ceremonies.
  • Liaise with the Tech and Ops Governance team and both 2nd and 3rd Lines of defense.
  • Create and update dashboards to communicate status and drive productivity.
  • Advocate for good risk practices across the organization.
  • Perform other duties and/or special projects as assigned.

Requirements

  • Bachelor's degree and a minimum of 8+ years of experience in Technology, Risk Management, or 12+ years of Technology and Agile Portfolio Management experience in lieu of a degree.
  • Demonstrated experience in governance and/or risk management.
  • Strong people leadership skills.
  • Experience working in a matrixed environment with proven experience influencing leaders at all levels.
  • Strong presentation and communication skills with a demonstrated business presence while interacting with senior business executives.
  • Proven experience partnering, collaborating, and influencing across a large multilayered organization.
  • Experience handling multiple, competing priorities across all stakeholder groups and effectively resolving conflicts.
  • Minimum 7 years of Technology or Risk Management experience.

Nice-to-haves

  • Demonstrate a strong risk management mindset and behavior.
  • Experience working in the Cloud.
  • Action and detail-oriented with excellent organization and prioritization skills.
  • Independent worker with awareness of when to escalate and engage others.
  • Proven experience executing with accuracy and on time while dealing with ambiguity.
  • Commitment to continuous improvement.

Benefits

  • Annual bonus based on individual and company performance.
  • Salary range of $150,000.00 - $250,000.00 USD Annual, adjusted according to market in CA, NY Metro, and Seattle.
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