Synchrony - Rapid City, SD

posted 3 months ago

Full-time - Senior
Remote - Rapid City, SD
Credit Intermediation and Related Activities

About the position

The VP, CTO Governance Leader will play a pivotal role in ensuring the safety and soundness of the CTO organization at Synchrony. This position is responsible for driving the priorities related to governance and risk management, ensuring that the organization is well-prepared for both internal and external examinations. The leader will oversee the execution of exams, manage risk identification and remediation efforts, and enhance the risk and control framework within the CTO organization. Collaboration across all three lines of defense is essential, as this role requires close interaction with various teams to ensure comprehensive risk management practices are in place. In this hands-on role, the VP will lead the governance and risk activities for the CTO organization, coordinating all exams and tasks with a risk-based approach. They will personally lead significant examinations such as OCC and FRB exams, internal audits, and penetration tests. A key aspect of this role is the ability to communicate complex technical challenges and solutions to non-technical leaders, ensuring that risks are accurately described and prioritized. The VP will also be responsible for liaising with the Information Security team to manage risks effectively and will oversee the PCI evidence delivery process within the CTO space. The VP will drive proactive evaluations of the control environment, identifying risks and automating assessments where possible. They will communicate overall issues and remediation efforts within the CTO environment, acting as a liaison for the Tech and Ops Issues Management team to ensure timely resolution of issues. Additionally, the VP will facilitate the creation and renewal of policies, standards, and procedures, ensuring compliance with the PRC framework and FFIEC guidance. As the Product Owner for the CTO Governance board, they will participate in Agile ceremonies and drive PI Planning for governance initiatives. This role requires strong communication and influencing skills, as the VP will need to facilitate challenging conversations with senior leadership. The position is expected to be deeply involved in the details of exams and audits, driving the team to deliver results within expected timeframes. The VP will also create and update dashboards to communicate status and drive productivity in governance and risk management efforts, advocating for sound risk practices across the organization.

Responsibilities

  • Lead the risk and governance activities for the CTO organization.
  • Manage and coordinate all exams/tasks using a risk-based approach.
  • Drive risk management for the CTO organization.
  • Lead OCC and FRB exams, Internal Audits, 2LOD exams, and Pen tests.
  • Explain technical challenges and solutions to non-technical leaders.
  • Challenge evaluations of true risk to the business.
  • Listen and interpret levels of risk to guide next steps for the organization.
  • Liaison with the Information Security team on risk management.
  • Oversee PCI evidence delivery in the CTO space.
  • Evaluate the control environment and identify risks proactively.
  • Drive automation in the assessment of the control environment.
  • Communicate overall issues remediation work in the CTO environment.
  • Liaison for the Tech and Ops Issues Management team.
  • Drive timely issues remediation across CTO.
  • Participate in continuous improvements in issues management.
  • Manage the Audit Readiness program and its tasks.
  • Facilitate the creation or renewal of Policies, Standards, and Procedures.
  • Collaborate across technology on issues remediation and Sox compliance.
  • Act as Product Owner for the CTO Governance board and participate in Agile ceremonies.
  • Liaison to the Tech and Ops Governance team and both 2nd and 3rd Line of defense.
  • Facilitate challenging conversations with senior leadership.
  • Create and update dashboards to communicate status and drive productivity.
  • Advocate for good risk practices across the organization.

Requirements

  • Bachelor's degree and a minimum of 8+ years of experience in Technology, Risk Management, or 12+ years in Technology and Agile Portfolio Management without a degree.
  • Demonstrated experience in governance and/or risk management.
  • Strong people leadership skills.
  • Experience working in a matrixed environment and influencing leaders at all levels.
  • Strong presentation and communication skills with senior business executives.
  • Proven experience collaborating and influencing across a multilayered organization.
  • Ability to handle multiple competing priorities and resolve them effectively.
  • Minimum 7 years of Technology or Risk Management experience.

Nice-to-haves

  • Strong risk management mindset and behavior.
  • Experience working in the Cloud.
  • Action and detail-oriented with excellent organization and prioritization skills.
  • Independent worker with awareness of when to escalate and engage others.
  • Proven experience executing with accuracy and on time while dealing with ambiguity.
  • Commitment to continuous improvement.

Benefits

  • Annual bonus based on individual and company performance.
  • Salary range of $150,000.00 - $250,000.00 USD Annual, adjusted according to market in CA, NY Metro, and Seattle.
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