VP, Enterprise Fraud Risk Management

About the position

Lead the Company's second line enterprise fraud risk function. This role will focus on overseeing fraud risk management to identify, assess, and mitigate fraud to the Company and our customers. The ideal candidate will embrace change, influence a culture of fraud risk management throughout the Company and adapt the program to fit our unique risk profile and growth while also prioritizing customer experience. This role will interface extensively with business lines, fraud prevention / operations teams, and the BSA/AML function in executing and overseeing the fraud risk mitigation program.

Responsibilities

• Lead and manage the Company's fraud enterprise risk management program in coordination with BSA/AML, business leaders, and fraud teams in the first line.
• Develop an overarching fraud framework and policy across businesses and products.
• Establish fraud risk appetite metrics and thresholds in collaboration with business lines based upon the Company's risk appetite statement and enterprise risk management framework.
• Provide oversight on fraud risk mitigation activities within the Company, including account onboarding and transactions monitoring across payment rails.
• Collaborate with business lines to establish and enhance processes to identify and mitigate fraud.
• Assess fraud and prevention processes - ensuring appropriate action plans are in place including with new products, services, and vendors, where applicable.
• Assist business lines in conducting root-cause analyses on material fraud cases to drive continuous improvement of controls.
• Lend expertise in the configuration of fraud and financial crime monitoring systems including transactions monitoring and identity verification in collaboration with first-line teams and the BSA/AML team.
• Monitor external fraud and financial crime trends across the enterprise to identify emerging themes and potential mitigation strategies including reporting to management and board committees.
• Work closely with data analytics teams to develop enhanced monitoring to be more responsive to emerging fraud trends.
• Stay abreast of emerging fraud scenarios in the banking and trucking industry.

Requirements

• Bachelor's degree with a combination of knowledge, experience and skills sufficient to perform the role.
• 10+ years of demonstrated experience with developing and/or maintaining fraud risk management programs and/or frameworks.
• Strong understanding of fraud schemes and techniques, particularly those related to payments and payment systems.
• Strong understanding of data analytics and reporting.
• CFE, ACFE or other similar certification preferred but not required.

Nice-to-haves

• Evidence of leadership abilities, a strong work ethic, detail-oriented and organizational skills.
• Proficiency in financial analysis and reporting.
• Results driven and self-motivated.
• Excellent written and oral communication skills.
• Defines problems and proposes solutions.
• Works well under pressure.
• Consistently strives to exhibit TRIUPMH values.