WAITER/WAITRESS (PART TIME)

$30,368 - $30,368/Yr

Compass Group - Towson, MD

posted 6 months ago

Part-time - Entry Level
Towson, MD
Merchant Wholesalers, Nondurable Goods

About the position

Morrison Living is seeking enthusiastic individuals for part-time Waiter/Waitress positions at the Pickersgill Retirement Community. This role is essential in providing exceptional dining experiences for our residents. As a Waiter/Waitress, you will be responsible for taking food and beverage orders and delivering them efficiently to guests in the dining room. You will work in a fun and supportive environment, contributing to the culinary team's mission of excellence in hospitality. The position requires a commitment to maintaining high standards of food safety and sanitation while ensuring that guests feel welcomed and valued. You will have the opportunity to interact with residents, understand their preferences, and accommodate special dietary needs, making a significant impact on their dining experience. The role also involves collaborating with back-of-the-house staff to ensure accurate order delivery and addressing any guest complaints or issues promptly. This position is perfect for those who enjoy working in a team-oriented atmosphere and are passionate about providing excellent service.

Responsibilities

  • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
  • Follows up periodically to assist with any additional needs or requests from guests.
  • Demonstrates complete understanding of menu items and ingredients; advises guests on appropriate combinations of food and drinks when requested.
  • Accommodates reasonable requests and notes preferences; demonstrates knowledge of specialized diets and allergens as needed.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communication skills and demonstrates ability to get along well with others.
  • Remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follows proper cash-handling procedures.
  • Promotes a clean, safe, and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information shared by guests.
  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
  • Performs other duties as assigned.

Requirements

  • Customer service experience is preferred, but willing to train candidates with a positive attitude and willingness to learn.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
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