Web User Experience (UX) Designer - McLean, VA

About the position

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? The team: Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology, and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Customer Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state, and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Responsibilities

• Act as a Technical Leader and Advisor for large/significantly complex projects, including website redesign and social media presence.
• Utilize a human-centered design approach to conduct user research to improve usability.
• Identify and develop creative web solutions for a wide variety of objectives and initiatives.
• Enhance digital strategy to drive a consistent and positive user experience across digital touchpoints.

Requirements

• Bachelor of Arts (B.A.)
• 3+ years of creative design and research experience in a consulting or in-house environment
• 1+ year(s) of experience producing and/or overseeing the production of Figma prototypes
• 1+ year(s) of experience utilizing WordPress for website design
• Experience with modern design tools like Sketch, Axure, Principle, Framer, and InVision
• Experience implementing Low Fidelity Concepts
• Experience conducting User Interviews, User Surveys, and Journey Mapping
• Experience performing User Research (Quantitative/Qualitative) and Usability Testing
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active TS/SCI with polygraph security clearance required for this role
• Ability to be on site 100% of the time in McLean, VA

Nice-to-haves

• SharePoint administration experience
• Ability to code with PHP Basics, HTML, and JavaScript
• Social Media content creation experience
• Experience with Heuristic Evaluation as a usability inspection method
• A strong portfolio that demonstrates your experience, storytelling, and design presentation skills
• Proven ability to drive the design direction in terms of user interaction and design patterns
• Prior experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations

Benefits

• Broad range of benefits offered to employees
• Opportunities for professional development and mentorship
• Inclusive culture that empowers unique perspectives
• Focus on sustainability, equity, and trust