Whataburger - Waldo, AR

posted 24 days ago

Full-time - Mid Level
Waldo, AR
Food Services and Drinking Places

About the position

The General Manager at Whataburger is responsible for overseeing the entire restaurant operation, ensuring high-quality service and food delivery while managing and motivating the team. This role emphasizes the importance of customer satisfaction and maintaining a positive work environment for employees, which in turn enhances customer experience. The General Manager will also handle administrative tasks, including food ordering and compliance with health and safety standards.

Responsibilities

  • Ensure quality standards are met with no expired products and proper food handling procedures.
  • Communicate issues effectively with the Area Manager.
  • Maintain cleaning and sanitation procedures, including regular boil outs and filtering schedules.
  • Approve all food orders for Sygma and Flowers.
  • Manage overall restaurant operations, ensuring minimum staffing levels are met even during low volume periods.
  • Enforce uniform standards for all employees, including management.
  • Schedule deposits to the bank three times a day without exception.
  • Ensure new hires complete all necessary paperwork before receiving uniforms.
  • Foster a positive work environment through effective communication and motivation.

Requirements

  • Proven experience in restaurant management or a similar role.
  • Strong leadership and motivational skills to inspire team members.
  • Excellent communication skills, both verbal and written.
  • Ability to remain calm and composed in stressful situations.
  • Knowledge of food safety and sanitation standards.

Nice-to-haves

  • Experience with food ordering and inventory management.
  • Familiarity with customer service best practices.
  • Ability to implement training programs for new hires.

Benefits

  • Competitive salary
  • Opportunities for career advancement
  • Employee discounts on food and beverages
  • Flexible scheduling options
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