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Wings Etcposted 3 months ago
Full-time
Henderson, KY
Food Services and Drinking Places

About the position

The Server/Bartender at Wings Etc is responsible for providing exceptional service to guests by greeting them warmly, serving beverages, and answering questions about the menu and facilities. This role requires maintaining a professional appearance, ensuring guest satisfaction, and adhering to company standards for service and sanitation.

Responsibilities

  • Greets all guests with enthusiasm and friendliness.
  • Serves adult beverages in an appropriate manner consistent with company standards.
  • Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
  • Speaks to guests with enthusiasm at all times.
  • Provides the highest level of service in accordance with our standards.
  • Identifies food orders when ready and delivers items to tables in a timely manner.
  • Maintains a professional appearance at all times.
  • Communicates with food and beverage staff to ensure guest satisfaction.
  • Reports to work as scheduled, in uniform, and ready to be in position.
  • Maintains professional relationships with all coworkers.
  • Follows checklists and standard operating procedures.
  • Maintains a safe, clean, organized, and stocked work area.
  • Performs duties as assigned.
  • Maintains full knowledge of menus, recipes, and other pertinent information.
  • Constantly increasing knowledge of food, beverages, and other products and services.
  • Responsible for constant sanitation, organization, and proper food handling.
  • Prepares work area for either opening, mid-shift, or closing in accordance with company standards.

Requirements

  • Ability to greet guests with enthusiasm and friendliness.
  • Knowledge of food and beverage service standards.
  • Strong communication skills to interact with guests and staff.
  • Ability to maintain a professional appearance and demeanor.
  • Knowledge of menus, recipes, and food handling procedures.
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