OSL Retail - Ankeny, IA

posted 16 days ago

Full-time - Mid Level
Ankeny, IA
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Wireless Sales Manager at OSL Retail Services is responsible for driving sales excellence and developing a skilled team of Mobile Experts. This role involves leading a team to achieve sales targets, providing personalized customer experiences, and ensuring operational efficiency across multiple store locations. The position requires a strong focus on coaching, motivating team members, and collaborating with leadership to meet key performance indicators (KPIs).

Responsibilities

  • Drive sales excellence by understanding customer needs and providing tailored product solutions
  • Lead, coach, motivate, and manage the performance goals of team members
  • Collaborate with leadership on strategic action plans to support KPIs
  • Achieve set OSL Targets and Key Performance Indicators (KPIs)
  • Coordinate weekly team schedules to secure sufficient staffing across all stores
  • Train teams on all operational guidelines, carriers, and product knowledge
  • On-board/off-board all employees
  • Participate in all required training, including personal and professional development
  • Contribute to sales initiatives and work side by side with your team when needed

Requirements

  • Full-time availability, including days, evenings, and weekends (and holidays)
  • 1+ years' experience in a management role
  • Able to lift 30-50 pounds and stand/walk for extensive periods
  • Own a vehicle and be able to travel to your store(s) during operational hours
  • Understanding of sales and customer service fundamentals
  • Track record of leading teams who exceeded sales targets and quotas
  • Able to manage budgets, forecast sales, merchandising, and retail metrics

Benefits

  • Competitive annual salary of $50-$65k with potential for additional performance-based earnings
  • Comprehensive benefits including full health and dental coverage
  • On-the-job training and career advancement opportunities
  • Generous employee referral program
  • Commitment to diversity and inclusion through programs like OSL Cares and WE@OSL
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