About the position
This position is only open to candidates 18 years or older living in Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin. Work at Home! You can apply online at https://www.sccontactcenters.com/apply/work-at-home/. Please call us at 608-328-8480 if you have additional questions! Join our team! Are you looking for a flexible part-time, seasonal job that fits your schedule? Start at $14.00 per hour and earn upsell commission on top! Choose your own availability and work around your existing commitments, making this the perfect role for those looking to earn extra cash before the holidays or as a seasonal second job. Join a supportive team that values your time and effort. As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions. Working from home entails a high level of computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone. SC Data Center Inc., offers flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. As a Home Agent you will be able to work from the ease of your own home provided that your computer meets our minimum technical requirements.
Responsibilities
- Maintain positive customer relations by addressing product-related concerns
- Take orders and verify information
- Track packages and answer customer questions
- Navigate through multiple systems while speaking with customers on the phone
Requirements
- Must be 18 years or older
- Must reside in specified states (Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin)
- High level of computer knowledge
- Ability to navigate multiple systems and enter information using a keyboard
Nice-to-haves
- Experience in customer service
- Familiarity with computer systems and technology
Benefits
- Flexible work schedules
- Paid training
- Employee discounts up to 50%
- Booster Discount Certificates for free company products
- Performance-based pay and incentives
- Shift premium pay for 2nd, 3rd, and weekend shifts
- Holiday pay for returning employees
- Safety and attendance incentives
- Employee sales program with discounts
- Discounted products at Employee Only Stores
