Work Orders Coordinator

About the position

Ambia Energy is a leader in the renewable energy sector, committed to providing sustainable energy solutions while delivering an unparalleled customer experience. We are seeking a Work Orders Coordinator to join our dynamic team and play a key role in our growth. In this role you will be working on cutting-edge solar projects that push the boundaries of technology and efficiency. The Work Orders coordinator is responsible for the timely correction of problems external to the typical solar process. This includes monitoring troubleshooting, contracted repairs for damages, and facilitating the replacement of faulty equipment.

Responsibilities

• Synchronize work orders with service requests to ensure seamless operations.
• Design, implement, and maintain the Field Service Salesforce Dashboard workflow for efficient tracking and management.
• Create and regularly update Standard Operating Procedures (SOPs) for troubleshooting SolarEdge systems.
• Coordinate and schedule field service tasks, ensuring alignment between homeowners and field resources.
• Collaborate with subcontractors to ensure timely and quality service delivery.

Requirements

• High school diploma or equivalent.
• Previous experience in solar is preferred, but not required.
• Previous experience with SolarEdge is preferred, but not required.
• Strong communication skills, written and spoken.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and collaboratively within a team.
• Positive attitude and ability to thrive in a fast-paced, high-growth environment.

Benefits

• Competitive compensation packages.
• Group Health, Dental, and Vision plans.
• Life insurance.
• 401K with employer match.
• Paid holidays and paid time off.
• Opportunities for professional development and career advancement.
• Engaging company culture focused on teamwork and excellence.