Xfinity Retail Service Associate

Comcast • Alpharetta, GA

448d • $32,510 - $32,510

About The Position

The Xfinity Retail Service Associate is responsible for supporting the store team to deliver a best-in-class experience for customers. This role involves maintaining store cleanliness, managing inventory, and assisting customers with technology products and services. The associate will work on straightforward tasks using established procedures while constantly striving for improvement and ensuring customer satisfaction.

Requirements

• High School Diploma / GED
• 0-2 years of relative work experience
• Strong communication skills
• Customer-focused attitude
• Professional integrity
• Resilience and self-motivation
• Ability to work as part of a team
• Workplace organization skills

Responsibilities

• Provide strong understanding and enthusiasm for technology, especially company products and services.
• Scan the sales floor to ensure accessibility, cleanliness, and functionality of counters, devices, accessories, and walkways.
• Greet customers during busy moments and connect them to sales consultants in a timely manner.
• Demonstrate company technology to new customers and encourage them to return.
• Inspect the back of the store for clean, secure, and appropriately placed inventory.
• Assist with receiving inventory and stocking the back of house to store standards.
• Conduct the weekly cycle count process and identify opportunities for improvement.
• Suggest improvements to enhance the customer and/or store experience.
• Adjust and adapt to store management priorities while demonstrating professionalism and integrity.
• Carry and lift up to 25-pound boxes, and stand and move about the store constantly.
• Maintain regular, consistent, and punctual attendance, including nights and weekends.

Benefits

• Base Pay: $15.63
• Commission eligibility for sales positions
• Bonus eligibility for non-sales positions
• Best-in-class benefits including physical, financial, and emotional support options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED