About the position
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. The Healthcare Analytics Specialist ensures consistent and effective management of client data within existing Sharecare processes, works to drive data quality and follows governance for Audit Data analytics. This role is responsible for the management and quality control of datasets in preparation for production and reporting usage. The specialist serves as a Subject Matter Expert (SME) on client-level data, data submission and ingestion processes, and other assigned data-heavy processes. In this position, you will act as the day-to-day processor of incoming client data, operating as the point of escalation for clients and team members. You will run reports for internal and/or external clients and provide data elements for key reports to leaders. Additionally, you will assist with data collection, entry, processing, and delivery to systems, while identifying data shortfalls and liaising with data and development teams to close gaps and/or improve data fidelity. Proposing solutions to ensure business continuity and providing operational support specific to client data to payor engagement managers will also be part of your responsibilities. You will ensure a mastery understanding of all internal and external data and reporting, prepare, proof, and edit documents and spreadsheets, and perform other duties as assigned.
Responsibilities
- Act as the Day-to-Day processor of incoming client data.
- Operate as the point of escalation for clients and team members.
- Run reports for internal and/or external clients and provide data elements for key reports to leaders.
- Assist with data collection, entry, processing, and delivery to systems.
- Identify data shortfalls and liaise with data and development teams to close gaps and/or improve data fidelity.
- Propose solutions to ensure business continuity.
- Provide operational support specific to client data to payor engagement managers.
- Ensure mastery understanding of all internal and external data and reporting.
- Prepare, proof, and edit documents and spreadsheets.
- Perform other duties as assigned.
Requirements
- Preferred knowledge of programming languages like Structured Query Language (SQL).
- Proficiency in Microsoft Excel for data set analyzing.
- Presentation skills.
- Bachelor's degree preferred.
- Strong Conscious Leadership skills.
- Effective problem-solving skills.
- Excellent verbal and written skills necessary for communication with clients, providers, and internal partners.
- Ability to work independently and collaboratively as a team member.
- Ability to travel within the United States as needed.
