About the position
AnewHealth, a leading pharmacy care management company, is seeking dedicated Pharmacy Technicians to join our team. This position is crucial in ensuring the efficient and accurate dispensing of medications to our patients, who often have complex and chronic needs. As a Pharmacy Technician, you will work under the direct supervision of a Pharmacist or a higher-level Pharmacy Technician, performing essential tasks associated with drug distribution, ordering, and control for medication dispensing. You will be part of a dynamic team that utilizes state-of-the-art automation and robotic systems to enhance the pharmacy operations. In this role, you will be responsible for receiving electronic prescriptions, weekly batches, or refill requests, and accurately filling these prescriptions. You will perform various pharmacy tasks, including handling, counting, mixing, and packaging medications. Operating and monitoring robotic machines that dispense medications will also be part of your daily responsibilities. You will assist in entering minor edits to ensure the correct dispensing quantity and maintain proper storage and security conditions for the drugs. Additionally, you will be involved in maintaining inventory, ensuring that stock levels are adequate, and that expired products are not dispensed. Your role will also involve acting as a liaison between our customers and their healthcare providers, ensuring that all inquiries and requests are handled efficiently to provide a positive experience for our clients. You will establish and maintain patient profiles, documenting medication care plans using our advanced proprietary software system. Participation in company quality initiatives and adherence to privacy and security guidelines, including HIPAA regulations, is essential. This position offers an opportunity to contribute to the overall quality of pharmacy operations while ensuring compliance and efficiency in all tasks performed.
Responsibilities
- Receives electronic prescriptions, weekly batches or refill requests and accurately fills the prescriptions under the direction of the Pharmacist.
- Performs pharmacy tasks such as handling, counting, mixing, and packaging medications.
- Selects and imports orders for automation equipment dispensing, labels, and maintains order management to dispense prescriptions.
- Operates and monitors robotic machines that dispense medications.
- Assists in entering minor edits to record correct dispensing quantity and manufacturer NDC used to dispense prescription order.
- Prepares blister packs.
- Prepares and stages pharmaceutical supplies and drugs in the correct bins for delivery.
- Performs reclamation duties.
- Uses pharmacy software to check and record data about prescriptions.
- Maintains proper storage and security conditions for the drugs and cleans work areas.
- Receives, stores and logs inventory and returns (upon Pharmacist approval), verifies quantities against invoices, and informs supervisors of stock needs or shortages.
- Remains aware of expiry dates and rotates stock to avoid dispensing out of date products.
- Acts as a liaison between customers and their providers, receiving and triaging incoming phone calls and messages to answer questions, fill prescription orders or handle other requests.
- Establishes and maintains patient profiles, including lists of medications taken by individual patients, and uses proprietary software to document medication care plans.
- Uses pharmaceutical technician expertise to ensure compliance, efficiency, and quality of operations.
- Participates in company quality initiatives, recognizing opportunities for improvements and reporting quality assurance issues.
Requirements
- HS diploma or equivalent required.
- Must maintain an active pharmacy technician registration with State Board of Pharmacy.
- Ability to communicate effectively and professionally through written, verbal, and interpersonal skills.
- Adept at problem-solving and conflict resolution.
- Ability to multi-task and handle multiple priorities without sacrificing quality.
- Detail-oriented and organized.
- Excellent typing/data entry accuracy with good speed.
- Proficient computer skills to navigate proprietary and other pharmacy software.
- Ability to compile, code, categorize, calculate, and verify data.
- Ability to accurately count, measure and weigh Rx components.
- Strong mathematical and analytical skills.
- Strong listening and reading comprehension.
- Understanding of clinical terms and impacts.
- Excellent communication and customer service skills.
