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Timberline Knolls - Lemont, IL

posted about 2 months ago

Full-time - Mid Level
Remote - Lemont, IL

About the position

The Admissions Specialist at Timberline Knolls is a remote position focused on facilitating the admission and registration processes for patients seeking behavioral health treatment. This role emphasizes effective communication with patients, their families, and internal staff to ensure a smooth admission experience. The Admissions Specialist will play a crucial role in coordinating care and maintaining the integrity of the admissions process within the facility.

Responsibilities

  • Facilitate admissions and assessment processes for incoming patients.
  • Respond to inquiries about the facility within policy timeframes.
  • Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.
  • Collaborate with medical and psychiatric personnel to ensure appropriate recommendations and admissions.
  • Coordinate admission and transfer between levels of care within the facility.
  • Communicate projected admissions to designated internal representatives in a timely manner.
  • Perform insurance benefit verifications and disseminate information to patients and families.
  • Gather all medical admission documentation from external sources prior to patient admission and secure initial pre-authorization for treatment.
  • Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
  • Coordinate and facilitate peer-to-peer reviews when needed and collaborate results with the multi-disciplinary treatment team.
  • Provide accurate and ongoing assessment of patient status in the admissions process.
  • Communicate treatment recommendations to and coordinate with other treatment teams.
  • Perform other functions and tasks as assigned.

Requirements

  • Four years of experience in sales or call center setting and insurance.
  • Bachelor's degree in behavioral science, Social Work, Vocational Rehabilitation, Sociology, Public Administration, or a related field.
  • Registered nurse qualification may be required in some states, with an associate's degree in nursing as the minimum educational requirement.
  • Licensed practical or vocational nurse qualification may be required, with successful completion of an LPN or LVN training program as the minimum requirement.
  • For states where a therapist may act in this role, a master's degree in a therapeutic field is required.
  • Minimum one year experience working with individuals in a clinical or observational capacity, preferably in the area of specialty for the hiring facility.

Benefits

  • Health insurance
  • Life insurance
  • Paid time off
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