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Sally Beauty Holdings - Kennewick, WA
posted 2 months ago
About the position
The Assistant Store Manager at Sally Beauty is responsible for supporting the Store Manager in overseeing store operations, leading associates, and ensuring exceptional customer experiences. This role involves developing strategies to meet performance indicators and financial targets while maintaining brand standards. The Assistant Manager will take charge of primary duties in the absence of the Store Manager, focusing on brand management, team development, operational execution, and safety protocols.
Responsibilities
- Supervise and support the direction and planning of associates' daily goals to maximize sales and customer loyalty.
- Engage, train, and develop team members to achieve positive results and maintain strong associate relations.
- Ensure execution of company processes and digital strategies, including inventory management and payroll scheduling.
- Maintain a safe store environment and enforce policies related to safety and loss prevention.
Requirements
- High School Diploma or equivalent required.
- Must be 18 years of age or older.
- Minimum 3 years of retail sales/customer service experience preferred.
- At least 1 year of prior management experience preferred.
- Ability to lead or support a team to meet business objectives.
- Effective communication skills with team and management.
- Availability to meet the scheduling needs of the business.
- Cosmetology license desirable, but not required.
Nice-to-haves
- Experience in a retail management role.
- Knowledge of Omni-channel fulfillment processes.
Benefits
- Competitive salary and performance bonuses.
- Employee discounts on products and services.
- Opportunities for professional development and training.
