Recreational Equipment - Ithaca, NY

posted 10 days ago

Full-time - Entry Level
Ithaca, NY
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Store Sales Specialist at REI Co-op plays a crucial role in enhancing outdoor experiences by engaging with customers, providing product knowledge, and facilitating transactions. This position is focused on delivering exceptional customer service, maintaining store standards, and supporting sales initiatives, all while promoting a culture of inclusivity and respect within the organization.

Responsibilities

  • Assist customers with questions about products, memberships, and special ticket sales.
  • Maintain visual standards with store management, merchandising, and sales leads.
  • Engage in REI Sales & Service Training and promote REI goods and services.
  • Support store pick-up, including receiving and processing products.
  • Follow REI loss prevention and safety procedures.
  • Work a flexible schedule based on business needs.
  • Perform additional duties as assigned.

Requirements

  • Store retail experience (preferred).
  • Enjoys communicating and building relationships, both inside and outside the organization.
  • Open to feedback and other viewpoints in the spirit of supporting the business.
  • Uses business understanding, innovative thinking, and sound judgment to solve problems.
  • Makes solid recommendations by combining information from various sources.
  • Produces quality work by setting effective goals and establishing priorities.
  • Organizes and uses resources to meet deadlines, keeping others informed about plans and progress.
  • Engages and influences others to accomplish worthwhile organizational goals.

Benefits

  • Generous employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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