090 RETAIL - WAREHOUSE RECEPTIONIST

Finer Foods - Dallas, TX

Full-time - Entry Level

Dallas, TX

Merchant Wholesalers, Nondurable Goods

About the position

Spec's Wine, Spirits and Finer Foods is seeking a professional candidate to fill the role of Switchboard Operator/Receptionist at our Wholesale Distribution Center in Dallas, TX. This is an entry-level clerical support position that requires a candidate who can thrive in a fast-paced office environment. The ideal candidate will have at least two years of experience in a similar setting, demonstrating the ability to handle a high volume of calls and multitask effectively. The role involves managing incoming calls, greeting visitors, and providing exceptional customer service to ensure a positive experience for all stakeholders. In this position, you will be responsible for answering and directing phone calls, taking messages, and providing information to callers. You will also assist with various clerical tasks as needed, which may include data entry, filing, and supporting other team members with administrative duties. The ability to meet deadlines and manage multiple interruptions is crucial, as the work environment is dynamic and requires a proactive approach to problem-solving. We are looking for candidates who possess extraordinary customer service skills, strong phone etiquette, and excellent communication abilities. Proficiency in Microsoft Office, particularly Word and Excel, is essential. A flexible schedule is also important, as the role may require adjustments based on the needs of the business. If you are dependable, can work well under pressure, and enjoy collaborating with others, we encourage you to apply for this exciting opportunity.

Responsibilities

• Answer and direct incoming phone calls.
• Greet visitors and provide information as needed.
• Assist with clerical tasks such as data entry and filing.
• Support team members with administrative duties.
• Manage multiple interruptions while maintaining a professional demeanor.
• Meet deadlines for additional projects assigned.

Requirements

• At least two years of experience in a fast-paced office setting.
• Extraordinary customer service skills.
• Strong phone etiquette with a friendly and inviting voice.
• Experience in a high-volume call environment.
• Excellent communication skills.
• Ability to meet deadlines for additional projects.
• Proven dependability.
• Proficient in Microsoft Office, particularly Word and Excel.
• Flexible schedule to accommodate business needs.
• Strong multitasking skills.