Books A Million - Winchester, VA
posted about 2 months ago
The Barista position at our Café is a vital role that ensures the smooth operation of our coffee service and customer interactions. Under the guidance of the General Manager, the Barista is responsible for a variety of tasks that contribute to the overall success of the Café. This position is primarily independent, with support available as needed, allowing for a dynamic work environment where initiative and self-management are key. The Barista will operate Café equipment and prepare a range of beverages, including coffee and specialty drinks, as well as bottled drinks and baked goods. Maintaining cleanliness and adhering to sanitation guidelines is crucial, as the Barista will be responsible for ongoing cleaning of food surfaces, machinery, utensils, and customer areas. In addition to beverage preparation, the Barista will stock and merchandise the café in accordance with company policies, ensuring a well-organized and inviting shopping environment. Exceptional customer service is a cornerstone of this role; the Barista will greet customers, assist them with their orders, and promote various company programs and initiatives, such as discount cards and donation programs. Balancing the cash drawer at the end of each shift is also a key responsibility, ensuring compliance with the Loss Prevention Policy. The Barista may also assist the bookstore as needed, showcasing the versatility required in this position. Overall, the Barista plays a crucial role in creating a welcoming atmosphere and delivering high-quality service to our customers.