(103732) Facility Services Account Manager

$47,000 - $47,000/Yr

Sej Services - Jackson, MS

Full-time - Mid Level

Jackson, MS

Administrative and Support Services

About the position

The Facility Services Account Manager at SEJ Services is responsible for overseeing all branch operations in Jackson, MS. This role requires strong managerial skills, attention to detail, and the ability to maintain customer relationships while ensuring quality service delivery. The successful candidate will manage staff, conduct facility inspections, and respond to customer needs, including potential after-hours support.

Responsibilities

• Oversee all branch operations and ensure quality service delivery.
• Communicate job expectations and train staff to meet performance standards.
• Monitor labor hours and supply inventories to achieve financial objectives.
• Conduct facility walkthroughs to inspect work quality and safety compliance.
• Maintain positive customer relationships through effective communication and service.
• Respond to calls for assigned accounts, including nights and weekends if necessary.
• Enforce quality and customer service standards, proactively identifying potential issues.
• Assist with hiring, training, and coaching of employees to improve efficiency.

Requirements

• Service industry management experience preferred.
• Strong attention to detail and superior managerial skills.
• Excellent organizational and proactive communication skills.
• Problem-solving and decision-making abilities.

Nice-to-haves

• 1-3 years of experience in the janitorial industry preferred.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance