Kelly Services - Wilmington, IL
posted 2 months ago
Full-time
Wilmington, IL
Administrative and Support Services
About the position
The Consulting Advisor position at Kelly Services in Wilmington, IL, serves as a strategic partner and business consultant between Kelly, its partner companies, and the contingent workforce. This role focuses on delivering exceptional service, fostering client and employee engagement, and identifying growth opportunities within the workforce solutions sector. The position emphasizes the importance of communication, collaboration, and adaptability in a fast-paced environment.
Responsibilities
- Deliver exceptional service, meeting operating agreements, SLAs, and KPIs.
- Cultivate strong relationships through proactive communication and strategic collaboration.
- Foster high employee engagement through redeployment, upskilling, recognition, and communication.
- Identify growth opportunities through strategic relationships, communication, and consulting.
Requirements
- High school diploma required; Bachelor's degree preferred.
- Previous experience in customer-facing and customer-oriented environments.
- Previous experience in fast-paced, high-volume environments (food service, retail, etc.).
- Adaptable and flexible to changing priorities while maintaining strong compliance and detail.
- Excellent communication and interpersonal skills, with proactive outreach and engagement.
Benefits
- Comprehensive specialized training and resources to support success and growth.
- Opportunities for professional and personal development.
