1212 - Sales Associate-Ann

Loft - Acton, MA

Part-time - Entry Level

Acton, MA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Sales Associate at LOFT is responsible for driving revenue through exceptional client service and relationship building. This role involves meeting individual and store goals while maintaining a clean and safe store environment. The Sales Associate will engage with clients, provide styling advice, and ensure compliance with company policies and procedures.

Responsibilities

• Embrace company values and set an example through behavior.
• Ensure compliance with all ANN INC. practices and procedures.
• Meet or exceed divisional, store, and individual financial and credit goals.
• Provide excellent client service by anticipating needs and exceeding expectations.
• Build relationships with clients to create loyalty and address concerns effectively.
• Communicate effectively with management and team members.
• Complete opening/closing procedures and tasks with a client focus.
• Maintain an organized and accessible work area and adhere to loss prevention practices.
• Participate in inventory preparation and report any hazards to management.
• Demonstrate technical expertise in using company systems and perform register transactions efficiently.
• Articulate the company's brand positioning and participate in store meetings.

Requirements

• High School Diploma or GED required.
• Minimum one year of sales associate or relevant experience in the services industry with proven results.
• Ability to prioritize and meet deadlines with minimal supervision.
• Knowledge of visual merchandising standards and techniques.
• Effective communication skills with clients and team members.
• Ability to handle cash accurately and provide change without error.
• Flexibility in scheduling to meet business needs.
• Physical ability to lift and carry up to 20 pounds occasionally.

Nice-to-haves

• Experience in retail or fashion industry is a plus.
• Familiarity with current market trends and fashion.
• Proficiency in using computer systems for sales and inventory management.

Benefits

• Opportunities for career growth and development.
• Employee discounts on merchandise.