About the position
HB Staffing is seeking an Office Clerk III to join a growing and dynamic team in San Bernardino, CA. This full-time, contract position offers a competitive pay rate of $19.63 per hour. The Office Clerk III will play a crucial role in supporting various departments by handling inbound phone calls, categorizing and assigning issues accordingly, and completing data entry tasks. The position requires providing excellent customer service to voters, election workers, candidates, county departments, and other agencies, including answering questions regarding processes, procedures, and general information. Additionally, the Office Clerk III will prepare written correspondence as needed and maintain various department records both electronically and physically. Quality assurance checks on various department processes will also be part of the responsibilities, along with assisting in training OCI and OCII level employees on department processes and procedures. The role includes acting as a coordinator of various teams, ensuring smooth operations within the office.
Responsibilities
- Answer inbound phone calls and categorize and assign issues accordingly.
- Complete data entry tasks for various departments.
- Provide customer service to voters, election workers, candidates, county departments, and other agencies, including answering questions regarding processes, procedures, and general information.
- Prepare written correspondence as needed.
- Maintain various department records both electronically and physically.
- Perform quality assurance checks on various department processes.
- Assist in training OCI and OCII level employees on department processes and procedures.
- Act as coordinator of various teams.
Requirements
- Intermediate/advanced computer skills.
- Ability to follow direction and work independently.
- Ability to lift up to 35 lbs.
- Communicate professionally, clearly, and effectively both orally and in writing.
- Must be detail-oriented.
- Ability to interpret and apply policies and guidelines.
- Ability to perform routine clerical tasks.
Benefits
- Health Insurance
- Dental Insurance
- Paid Time Off
- Vacation
- Holidays
