2025 Community Branch Internship Program - Rochester

$37,440 - $58,240/Yr

M&T Bank - Rochester, NY

Full-time - Intern

Rochester, NY

Credit Intermediation and Related Activities

About the position

The Community Branch Internship Program at M&T Bank is a 10-week summer internship designed to provide participants with hands-on experience in customer service and professional development within Retail Banking. Interns will engage with the M&T Bank culture, focusing on Diversity, Equity & Inclusion efforts and community initiatives, while gaining valuable insights through workshops, guest speakers, and networking opportunities. This program aims to equip interns with the necessary interpersonal skills for a successful career in banking, with potential full-time opportunities upon completion.

Responsibilities

• Play a key role in Customer Relationship Management through proactive outreach and servicing.
• Identify financial needs of customers and present appropriate options.
• Onboard new customers and establish trust with existing customers.
• Service customers to gain a fundamental understanding of Retail Banking.
• Complete duties and responsibilities of an entry-level professional nature specific to assigned area of the Bank.
• Ensure activities adhere to established internal policies and external regulations.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls.
• Identify risk-related issues needing escalation to management.
• Design, implement, maintain and enhance internal controls to mitigate risk.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points.
• Complete other related duties as assigned.

Requirements

• Currently pursuing a Bachelor's or Master's degree.
• Minimum Cumulative GPA of 3.0.
• Work visa sponsorship not offered for this role.

Nice-to-haves

• Strong written and verbal communication skills.
• Proficiency in pertinent software, particularly spreadsheet software.
• Proven analytical skills.
• Proven critical thinking skills.
• Strong organizational skills.
• Detail-oriented.

Benefits

• Competitive pay range of $18.00 - $28.00 per hour based on experience and location.