2025 KPMG WOMENS PGA CHAMPIONSHIP VOLUNTEER OPERATIONS COORDINATOR

Pga Of America - Frisco, TX

Full-time - Entry Level

Frisco, TX

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About the position

The Volunteer Operations Coordinator for the KPMG Women's PGA Championship is responsible for assisting with the on-site coordination of all volunteer operations and championship-related activities. This role involves working closely with the Championship Volunteer Operations Manager to ensure a successful volunteer program during the championship week, focusing on recruitment, training, and management of volunteers.

Responsibilities

• Assist with the coordination of Championship volunteers, including recruiting, enrolling, educating, outfitting, scheduling, training, and leading volunteers during Championship Week.
• Maintain an accurate and up-to-date system for volunteer registrations and profiles using the Trust Event Volunteer Management System.
• Organize and train Committee Chairs to effectively lead their Committees during PGA Championship Week.
• Assist the Championship Manager of Volunteer Operations, Championship Director, and Committee Chairs with various administrative tasks.
• Plan, organize, and execute the on-site Volunteer Headquarters.
• Recruit a local service provider to set up and serve daily continental breakfast for volunteers.
• Coordinate unique amenities to enhance the volunteer experience within Volunteer HQ, such as entertainment and refreshments.
• Organize special activities within Volunteer Headquarters, including happy hours and volunteer recognition events.
• Assist with the organization and execution of various Championship special events.
• Serve as the receptionist for the Championship Office, assisting vendors, volunteers, and visitors.
• Manage office supplies, refreshments, and mail operations for the Championship Office.

Requirements

• High School Diploma or equivalent; Bachelor's Degree preferred.
• Two years of experience in customer service, event, or volunteer administration, preferably at a Championship.
• Knowledge of organization functions of a Championship operation with an emphasis on volunteer administration.
• Strong interpersonal, written, and oral communication skills.
• Skills in planning, organizing, and database management.
• Ability to effectively present information and respond to questions.
• Ability to apply judgment and decision-making skills with minimal supervision.
• Attention to detail and ability to handle multiple tasks in a fast-paced environment.
• Proficiency in Google Workspace and MS Office Suite, especially Excel and database tools.

Nice-to-haves

• Experience in event planning or management.
• Familiarity with volunteer management systems.

Benefits

• Opportunity to work in a dynamic and inclusive environment.
• Gain experience in event management and volunteer coordination.