2025 Operations Analyst Program - Full-Time Analyst - March Cohort (Chicago & NY Metro)

JPMorgan Chase - New York, NY

Full-time - Entry Level

New York, NY

Credit Intermediation and Related Activities

About the position

The Operations Analyst Program at JPMorgan Chase & Co. is a two-year initiative designed to immerse participants in the Operations function of the firm. This program aims to develop a long-term career in Operations by providing hands-on experience, training, and opportunities for innovation and process improvement. Analysts will work collaboratively within high-performing teams, engage with diverse stakeholders, and contribute to delivering key solutions for clients while enhancing their skills and knowledge in financial operations.

Responsibilities

• Assist with the end-to-end management of the client onboarding experience
• Analyze reference data to help support trading
• Optimize processes in collaboration with Technology teams through reviewing and developing test plans
• Document procedures and process flows and ensure they are kept accurate
• Process and investigate client transactions for a variety of products
• Provide data analytics and reporting support for operational functions
• Perform credit analysis, review documentation and monitor ongoing compliance with financial covenants

Requirements

• Completed Associate's, Bachelor's or 5th year Master's or 2 years of related experience in Financial Services Operations, All majors considered
• Great team player able to work within deadlines in a dynamic and changing environment
• Demonstrated ability to communicate effectively both written and verbally
• Detailed-oriented with strong critical thinking, attention to detail and analytical skills
• Have the ability to manage time, prioritize assignments and know when to seek help for optimal solution
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Demonstrated growth mindset with desire to learn financial operations
• Root-cause analysis with experience researching, documenting, and independently reporting information to resolve exceptions, propose solutions, and deliver results
• Maintenance of issue logs, troubleshooting of problems, and handling of complaints with appropriate and timely escalation
• Experience with data analytics including working with large data sets, data analysis and visualization

Nice-to-haves

• Data automation (Tableau, Alteryx, etc.)
• Pre and post-trade lifecycle and portfolio management
• Loan origination, servicing, analysis, and quality control
• Money market, mutual funds, equities, fixed income, alternative investments and derivatives
• Experience processing multiple documents, payments and transactions for clients and various stakeholders
• Experience with client relationship management
• Ongoing collecting, inputting, analyzing, and monitoring of financial information

Benefits

• Opportunity for advancement within the Operations organization based on performance
• Induction training providing an overview of the firm and technical skills
• Integration within a high-performing team
• Participation in a community of analysts and social events
• Interaction with senior leaders and learning new skills