2025 Retail Gameday Brand Ambassador

About the position

The Atlanta Braves are looking for high energy and friendly individuals to add to our Retail team throughout the 2025 season. As a retail brand ambassador, you will be the frontline staff for the Atlanta Braves in-stadium retail store locations. This requires excellent customer service and communication skills. Games can occur at different times throughout the season, a flexible schedule is also a must.

Responsibilities

• Must be available to work at minimum 85% of all Atlanta Braves home games during the 2025 MLB season.
• Greeting customers and responding to questions pertaining to the merchandise, all while providing outstanding customer service.
• Knowledge of operating registers
• Learning the loaded ticket functions and other promotional discounts for eligible customers.
• Being proactive during your shift and taking ownership of your stores inventory and overall appearance.
• Superior product knowledge of all brands and material while ensuring that all merchandise is correctly labeled and displayed.
• Recommend, select, and help locate or obtain merchandise based on customers' needs.
• Willingness to work as a team to reach daily sales goals.
• Assist management team in restocking store inventories prior to and after games.
• Receive and assist with checking in merchandise from distribution centers and cross-checking proper inventory paperwork.
• Willing to work any store location throughout the ballpark as needed.
• Basic understanding and knowledge of Braves baseball.
• Other duties, functions, and special projects and responsibilities as assigned by manager.
• Assisting distribution center team as needed.

Requirements

• Previous experience in retail sales or customer service preferred
• High-energy, friendly personality
• Outstanding communication skills. Ability to communicate with coworkers, guests, and managers.
• Ability to work long hours, weekends and holidays in various weather conditions including heat, cold, rain, etc.
• Have reliable transportation to and from work for all games
• Work 85% of games after potential hire date
• Must complete a successful background check.